SMS Terms
Program name: Limozly Ride Notifications
Who sends these messages
Texts are sent by the transportation company you booked with, through Limozly, the booking and dispatch software that company uses. Each message names the company that sent it.
What we send
- Booking confirmations
- Driver and vehicle details
- Pickup updates (driver on the way, arrived)
- Trip changes and cancellations
- Receipts
- Sign-in and verification codes
Message frequency varies by trip; usually a few messages for each ride you book.
Costs
Message and data rates may apply.
How to stop or get help
Reply STOP to unsubscribe, HELP for help. STOPALL, UNSUBSCRIBE, CANCEL, END and QUIT also stop messages; reply START to subscribe again.
After STOP you receive one confirmation and no further texts from that company, except a sign-in code you ask for yourself.
Support: support@limozly.com or 1-877-240-9779.
Consent
Consent to receive text messages is not a condition of purchase. You can book a ride without agreeing.
Carriers are not liable for delayed or undelivered messages.
Privacy
Mobile numbers and SMS consent are never sold or shared with third parties or affiliates for their marketing. They are used only to deliver the messages described here. Read the Privacy Policy and the Terms.
How people opt in
A person opts in by ticking an unticked checkbox next to the mobile number field when they book a ride, create a passenger account, edit their profile, or when a corporate travel booker adds a traveler. The checkbox is never ticked in advance and is never required to book. The company name in the text is the transportation company the person is booking with. This is exactly what the form shows:
When a customer books by phone, staff may tick "Customer gave verbal consent" after reading the same text to them. Each consent is stored with the time, the form it came from, the exact wording shown, and for online forms the IP address and browser; verbal consent is stored with the staff member who recorded it.
Replies people receive
- STOP: Example Limousine via Limozly: you are unsubscribed and will receive no more texts. Reply START to resubscribe.
- HELP: Limozly Ride Notifications from Example Limousine. Help: support@limozly.com or 1-877-240-9779. Msg and data rates may apply. Reply STOP to opt out.